FAQ

Frequently
Asked
Questions

> Where do I find my product safety data sheets and instructions for use?

> When should I expect to receive my ChromaCode order?

> How should my ChromaCode HDPCR™ RUO kit be stored?

> How do I add an additional user to my ChromaCode Cloud™ account?

> How do I delete a user from my ChromaCode Cloud™ account?

> How do I change my primary ChromaCode instrument?

> Is there routine maintenance associated with running my ChromaCode assay?

> My plate did not update to the cloud. How do I remedy this?

> Is there a user guide for the ChromaCode Cloud™?

> Who do I contact with further questions?